Cookies Policy

This Cookies Policy is applicable to the web page accessible through the URL https://www.tot-em.com/ (the Website), owned by TOT-EM Experience, S.L., with NIF B87277315, and registered address at C/ Ardemans 66, 28028, Madrid (hereinafter, TOT-EM or the Owner, interchangeably).

Accessing and browsing the Website implies the use and download of own and third-party cookies on the terminal equipment (computer, tablet, smartphone, etc.) used to access and browse it, in order to enable and optimise the User's browsing experience, as well as analyse their browsing behaviour, with the sole purpose of analysing our services and displaying advertising related to the User's preferences, based on a profile developed from their browsing habits.

We encourage you to read this Cookie Policy carefully in order to understand TOT-EM's use of this technology in greater detail.

  1. 1. What is a cookie?

A cookie is a small data file received by your terminal from the Website you're visiting, which is then used to record certain browsing interactions on a website, or mobile application, etc., by storing data that can be updated and retrieved from your terminal. These files are stored on the User's computer or terminal and contain data, which is generally anonymous and not harmful to your computer. They are used to remember your preferences when you return to that website, such as the language selected in a previous navigation, access data, or personalisation of the page.

Cookies can also be used to record anonymous information about how a visitor uses a web page. For example, which other web page you accessed the Website from, or whether you used an advertising banner to reach the Website.

    1. 2. Consent

When accessing the TOT-EM Website, certain information will be provided regarding the use of this technology through the device or terminal equipment used, and we will ask you to give us your consent to do so. 

Please bear in mind that some cookies are necessary for the operation of the Website and, if you refuse this consent, access to it could be prevented or not function properly. 

Additionally, you can choose to accept or reject all cookies, or manage your preferences, through the system or configuration panel.

You can withdraw your consent to the use of this technology at any time. For more information, please see section “4. How to configure my cookie settings” of this Cookie Policy.

    1. 3. Cookies used on our Website

We use strictly necessary and essential cookies to analyse our services and/or show you personalised advertising based on a profile developed from your browsing habits on the Website, using secure areas, personalised options, etc. 

The Website also contains links to external pages. TOT-EM does not control the cookies used by these external websites. For more information about social media or other third-party website cookies, we recommend checking their own cookie policies.

Specifically, and according to their purpose, TOT-EM uses the following types of cookie on the Website:

a. Preference or Personalisation Cookies: Allow the User to adapt the TOT-EM Website to some pre-established general characteristics such as the language, the browser used, or the region from which it is accessed.

b. Technical Cookies: Provide a fluid and comfortable User experience while browsing the page, as well as guaranteeing the correct functioning of the Website and making it secure. They also serve to manage the spaces and enable advertising content on the Website. For example, cookies that maintain sessions, manage response times, performance, or validate options.

c. Analysis or Measurement Cookies: These obtain information to perform statistical analysis on the way in which Users make use of the page. In this way, they help us understand the User's preferences in order to improve the offer of services and limit the impact of advertising. For example, analysing the search terms entered by Users to reach the page, studying the geographical area to which the majority of Users belong, or limiting the appearance of repeated advertisements on the Website.

d. Behavioural Advertising Cookies: Enable the management of existing advertising spaces on the page so that each User is offered advertising content according to their browsing habits and preferences, as well as other information provided during browsing.

In the event that you choose not to accept cookies, we will not download any, except those that the standard permits us to (such as language or technical customisation cookies).

Please see below for a list of cookies used by TOT-EM, indicating the type, origin, and purpose, as well as a link that enables the User to access the Cookie Policies of the different websites of origin.

OWN COOKIES

Cookie

Origin

Information

Purpose

Opt-out

Personalisation

TOT-EM

(TOT-EM Experience, S.L.)

Identify the User and their browsing preferences.

To store the session variables preferred by the User, and adapt their navigation through the website according to these variables.

-

THIRD-PARTY COOKIES
(the information below has been provided by said third parties)

Cookie

Origin

Information

Purpose

Opt-out

Analysis or Measurement

Google Analytics

(Google LLC)

User identification, start and end of the session, calculation of website permanence, frequency of visit, location, website browsing, URL of visitor origin, measurement of visitor data collection.

To obtain statistics on visiting habits and browsing through the Website, to understand the User's preferences regarding variable options and to adapt the User's browsing experience, to make browsing suggestions according to their preferences; to exchange information with other Google cookies.

Click Here

Google Tag Manager

(Google LLC)

User navigation on the Website.

To quickly administer, manage, and analyse tags within the Website, as well as measure User behaviour and web traffic.

Click Here

Hotjar

(Hotjar Ltd.)

Location, IP address, device, User navigation.

To obtain statistical information on the User's interaction with the Website.

Click Here

Pinterest Conversion Tracker

(Pinterest Inc.)

Location, IP address, User navigation.

To obtain statistical information on the User's interaction with the Website.

Click Here

Behavioural Advertising

Google Dynamic Remarketing

(Google LLC)

User identification and User interaction with websites.

To collect information and obtain reports on preferences, navigation, and disaggregated data regarding the User, to show the User advertising that may be of interest.

Click Here

Facebook Custom Audiences

(Facebook, Inc.)

IP address, User identification, navigation, device location, information provided by the User while browsing.

To show the User advertising that may be of interest to them.

Click Here

Google Ads

(Google LLC)

User identification, User interaction with websites, recent searches, devices, browsing data.

To collect information in order to obtain reports on preferences, navigation, and disaggregated data regarding the User, to show the User advertising that may be of interest.

Click Here

Other

Pinterest

 (Pinterest Inc.)

IP address, User identification, navigation, location, other information that the User provides during navigation.

To insert features pertaining to the social network Pinterest on the Website and measure User interaction with said features.

Click Here

Facebook Connect

(Facebook Inc.)

IP address, User identification, navigation, location, other information that the User provides during navigation.

To insert functionalities pertaining to the Facebook social network on the Website (for example: share button, likes, etc.), and measure User interaction with said functionalities.

Click Here

In addition to cookies, we and the companies listed above may both use "tracking pixels" (also known as web beacons or pixel tags). These are small transparent images that are integrated into the Website itself (and therefore, are not stored on your computer), which allow us to verify aspects such as the number of visitors to a specific page, or the technical configuration of the browser of the Users who access it. The purposes for which they are used are analogous to those described in the table above.

    1. 4. How to configure your cookie settings or revoke consent

You can withdraw your consent to the use of cookies at any time. To this end, you can:

  • Configure your consent to cookies by managing your preferences through the settings panel available on the main page of the Website. You can also access it here

  • Deactivate or block the download of Cookies through the specific functions of the browser you use. Please find below a list of instructions and links regarding the steps to follow for the activation, deactivation, deletion, and management of cookies for each main browser:

Safari With Safari open, click Safari > Preferences > Privacy > Cookies and website data, and choose the desired option.

For more information: https://support.apple.com/kb/ph21411?locale=en_US

Safari for iOS In Safari, click on Settings > Privacy and Security > Block all cookies.

For more information: https://support.apple.com/en-us/HT201265 Select the country in footer.

Google Chrome With Google Chrome open, click on the Chrome menu icon > Settings > Show Advanced Options > Privacy > Content Settings > Cookies, and configure it according to your preferences.

For more information: https://support.google.com/chrome/answer/95647?hl=en

Google Chrome for Android and iOS With Google Chrome open, click on the Chrome menu icon > Settings > Show Advanced Options > Privacy > Content Settings > Cookies, and configure it according to your preferences.

For more information: https://support.google.com/chrome/answer/95647?hl=en

Internet Explorer Click on the Internet Explorer icon on the task bar > Tools > Internet Options > Privacy, and customise the cookie settings according to preferences.

For more information: http://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies#ie=ie-11

Internet Explorer Mobile With Internet Explorer Mobile open, press More > Settings, and customise the cookie settings according to your preferences

For more information: http://www.windowsphone.com/en-us/how-to/wp7/web/changing-privacy-and-other-browser-settings

Microsoft Edge In the browser, click on More > Settings > Advanced Settings > Privacy and Services > Cookies, and choose the desired option.

For more information: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy

Mozilla Firefox With Firefox open, press the Menu button > Preferences > Privacy and Security > History > Use custom settings for history, and customise the cookie settings according to your preferences.

For more information: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop?redirectslug=enable-and-disable-cookies-website-preferences&redirectlocale=en-US

Mozilla Firefox Mobile With Firefox open, press the Menu button > Settings > Privacy > Cookies, and customise the cookie settings according to your preferences.

For more information: https://support.mozilla.org/en-US/kb/enable-or-disable-cookies-firefox-android

Opera With Opera open, press Settings > Options > Advanced > Privacy and Security > Content Settings > Cookies, and customise the cookie settings according to your preferences.

For more information: https://help.opera.com/en/latest/web-preferences/#cookies

These browsers are subject to updates or modifications, so if the above information or links are out of date, or if your browser is not on this list (Konqueror, Arora, Flock, etc.), or if you cannot find a way to configure cookies, please check with the official website or contact us.

If you have any questions, please do not hesitate to write to us via the following email address: support@tot-em.com or, if you prefer, you can write to us at C/ Ardemans 66, 28028, Madrid, FAO: TOT-EM Experience, S.L.

Menu

Tot-em uses its own and third-party cookies to offer you a good browsing experience. By clicking on "Accept Cookies" you accept all cookies. For more information, please check our Cookies Policy.

Necessary cookies
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Cookie name Provider Purpose Expiry
PrestaShop-# www.tot-em.com This cookie helps keep user sessions open while they are visiting a website, and help them make orders and many more operations such as: cookie add date, selected language, used currency, last product category visited, last seen products, client identification, name, first name, encrypted password, email linked to the account, shopping cart identification. 480 hours
Marketing cookies
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
Performance cookies
Cookies used specifically for gathering data on how visitors use a website, which pages of a website are visited most often, or if they get error messages on web pages. These cookies monitor only the performance of the site as the user interacts with it. These cookies don’t collect identifiable information on visitors, which means all the data collected is anonymous and only used to improve the functionality of a website.
Statistic cookies
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Cookie name Provider Purpose Expiry
collect Google It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels. Session
r/collect Google It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels. Session
_ga Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years
_gat Google Used by Google Analytics to throttle request rate 1 day
_gd# Google This is a Google Analytics Session cookie used to generate statistical data on how you use the website which is removed when you quit your browser. Session
_gid Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day
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