The code formats are like this:

- Since March 2020: 1T3P86

- From November 2019 to March 2020: 1T3P86 or PA-A123456

- From October 2017 to October 2019: PA-A123456

- Before 2017: there were no codes

Most Tot-ems have the code engraved on the back or on a piece of the Tot-em. If you can't locate it, you can find it by logging into your account or in the purchase confirmation email. If you lost this, contact us with the name and email address of the person who bought it. We will help you solve it, for sure!

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