I’m not happy with the product. What is the return policy?
Due to the personalised character of tot-em, your right to return the product will only apply if the product has flaws, mistakes or it is broken. If we accept returns of products in good conditions we wouldn’t be able to put them back on stock because it was manufacture exclusively for the customer that ordered it.
Products can only be return in the same conditions as they were received. In no case we will admit returns from products after 15 days when they were received.
You can find more information on the Legal Warning section.